About Your Instructor
Cynthia R. Grosso is a national etiquette expert, industry thought leader, award winning speaker, columnist and author who focuses on professionalism, leadership, and the skill of polish. She is the founder of the Charleston School of Protocol and Etiquette in Charleston, South Carolina.
Ms. Grosso has appeared as an etiquette expert on the Dr. Phil Show, Oprah, CNN, reality shows on TLC and many other news and talk shows. She is written about in Woman’s Day Magazine, Marie Claire Magazine, The New York Times, Esquire Magazine, BusinessWeek Magazine, Golf Digest, as well as many others. She has been published well over 100 times and is the author of several books on civility.
Ms. Grosso is an award winning adjunct professor of business etiquette and protocol at several local colleges. She is the author of the Professional Savvy Series. This program won the bronze medal in the world for excellence in E-learning.
She is a Certified Distance Education Instructor.
Ms. Grosso has received several awards to include the prestigious “Business Person of the Year” award given by the Chamber of Commerce in her area. She has also received the Outstanding American Award for outstanding community service given by the US Jaycees.
Ms. Grosso focuses on the critical ten percent….”the polish”, needed for business people to compete and grow in the corporate environment. She speaks to people on an individual, group or corporate level.